1. Eligibility for Refunds
Refunds may be considered if:
- The client cancels the project before work has started.
- We fail to deliver the agreed services as outlined in the contract.
- There is an error in billing or duplicate payment.
2. Non-Refundable Situations
Refunds will not be provided if:
- Work has already commenced or services have been delivered.
- Delays or issues are caused by the client not providing required information.
- Client requests changes after project start that impact cost or timeline.
- Consultations or support sessions have already been conducted.
3. Partial Refunds
Partial refunds may be offered for projects terminated mid-way, based on the work completed up to that point.
4. How to Request a Refund
To request a refund:
- Email workmingle3@gmail.com with “Refund Request” in the subject.
- Provide your name, project details, and reason for the request.
- We will review and respond within 7 business days.
5. Refund Processing
Approved refunds will be processed within 10 business days using the original payment method or as otherwise agreed.
6. Contact
For refund-related inquiries, contact us at:
Email: workmingle3@gmail.com
Phone: 0320-5698954